Returns & Exchanges at Joe Store

We want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn clothing with original tags attached into the original shipping bag or a secure box of your choice.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.